Terms and Conditions – Brotton Local

1. About us
Brotton Local sells groceries and convenience items online for delivery. Contact us on 07570 571729.

2. Orders
Your order is accepted when we confirm it. We may cancel an order if an item is out of stock or the price was shown incorrectly, and we will refund you in full.

3. Prices and payment
All prices are in pounds sterling (£) and include VAT where applicable. Payment is taken at checkout.

4. Delivery
We deliver daily between 1:00 pm and 8:00 pm. Someone must be available to receive the order. Delivery areas and charges are shown at checkout.

5. Age-restricted products
Alcohol can only be sold to people aged 18 or over. We may ask for photo ID on delivery. If the person receiving the order cannot prove they are 18 or over, we will not hand over age-restricted items and no refund will be due for those items.

6. Returns and refunds
Fresh, chilled, frozen and perishable goods cannot be returned. If an item is damaged, incorrect or missing, contact us within 24 hours of delivery and we will replace or refund it. See our Refund and Returns Policy for details.

7. Allergies
Product information is provided by manufacturers. Please check packaging for allergens before consuming.

8. Privacy
We use your details only to process orders. See our Privacy Policy.

9. Changes
We may update these terms from time to time. The version on the website at the time of your order applies.

10. Law
These terms are governed by the law of England and Wales.